Fully Remote Declines While Hybrid Increases The pandemic saw the acceleration of the hybrid workplace. By the end of 2022, 14% of worldwide employees were totally remote. However, according to a recent Gartner forecast, fully remote is expected to drop to 9% by the end of 2023, while hybrid, defined as at least one day
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Today, change is a constant. Technological innovations are happening at a fast pace, and cyber threats are on the rise. Global climate concerns are increasingly urgent. Shifting social movements and political uncertainties are the norm. Disruptions in supply chain, inflationary pressures, and price volatility add to the unpredictability. To succeed in an ever-changing environment requires
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What is a workweek? Is it 5 days? 4 days? And how many hours in a work day? 8 hours? 10 hours? These are some of the questions being posed in the global conversation about the evolving workplace. The Covid pandemic pushed workers out of the office, and in its wake, in person/remote hybrid has
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It’s been 2 years since employees around the globe left their offices to work from home, and the workplace has changed forever. The search for life’s purpose is now front and center as more people evaluate work/life balance, appreciate their blessings, and confront life’s challenges. Employee needs, expectations, and priorities have shifted and as a
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Whether B2B or B2C, providing a superior experience for customers drives success. In the chaos brought about by Covid, work became remote, and customers doubled down on online purchasing. Businesses built new platforms to meet online demand, and customer service (CS) centers had to keep pace. Moving beyond the pandemic, companies must assess whether their
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Today’s CEOs have a lot on their minds. Buffeted by the Covid pandemic-now-endemic, they have led companies through significant economic, political, and social disruptions. As business and society become more intertwined, corporate leaders are having to address social challenges such as ESG/sustainability, DEI, and others. The CEO job description has expanded beyond day-to-day business and
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Covid has changed the workplace forever. While working remotely began as a virus-driven imperative, its success has made it an option in most corporate structures. The hybrid/remote model is here to stay, and new leadership skills are needed to succeed in this “work anywhere anytime” world. Planning and Communications Skills Are Key Today’s leaders face
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Tectonic shifts in the work world are driving the creation of new positions and accompanying titles. To stay current and fuel growth, management must continually identify new priorities and create corresponding jobs with direct responsibility for these new priority areas. New Careers for the Next Generation As new generations enter the workforce, new careers emerge
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It’s been a full year since the start of the pandemic. For one year we’ve been working from home; virtual meetings have become the new normal; and staying connected with one’s co-workers has been challenging. According to Gallup’s Health and Well-Being Index, adults reported struggling with stress and worry, particularly those working from home while
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Pre-pandemic, the movement toward remote work was happening gradually over time with the development of new communications technologies and virtual collaboration tools. Some companies were accommodating on a limited basis teams with members in different locations, and workers who needed to work from home for personal reasons, while others were intentionally pursuing remote capabilities as
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